Clinical Update: The End of CareDash

As you will recall, last August there was national advocacy for clinical social workers around concerns about provider data being poached and used without consent. CareDash created and posted on its website profiles of thousands of clinical social workers around the country -- without their knowledge or consent (the profiles were created from public records, including NPI records). It had done so for the purpose of driving prospective clients of these therapists to BetterHelp for referrals to other therapists who are participating providers with BetterHelp, or to CareDash itself for referrals to its participating therapists. 

As a result of individual social work advocacy, and advocacy from NASW and CSWA, BetterHelp removed its name from the project and CareDash changed the most egregious procedures they had in place. Our members sent hundreds of Legislative Alerts to members of Congress, state legislators, and to the attoun. Many of our members also filed complaints with the Attorneys General in their state. Additionally, NASW and CSWA spoke with the Federal Trade Commission about the threat this represented to our practices.

Yesterday it was announced that CareDash and the company which ran it, NuFit, Inc., have ceased operation. CareDash and NuFit no longer have websites. We thank all members who participated in this effort and hope it will serve as a warning to other companies who attempt to take over our practices.